Refund policy
1. RETURN AND REFUND POLICY
This Refund and Return Policy outlines the procedures and guidelines for refunds and returns for
products purchased from Fully Fyne’s website. Please read this policy carefully before making a
purchase, as it explains your rights and responsibilities.
2. REFUNDS
2.1 Non-Returnable Items
We have a no-returns policy in place, which means that all sales are final. We do not accept returns for
any products unless they are received in a damaged or defective condition. Please review your order
carefully before completing your purchase.
2.2 Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact our customer service
within 10 days of receiving the product. We may request additional information, such as photographs or
a detailed description of the issue, to assist us in assessing the situation.
2.3 Refund Eligibility
If your damaged or defective item is eligible for a refund, we will initiate the refund process. Refunds
will be issued in the original form of payment used during the purchase. Please note that the processing
time for refunds may vary depending on your financial institution.
3. RETURN POLICY
3.1 Non-Returnable Items
As mentioned earlier, we do not accept returns for any products unless they are received in a damaged
or defective condition. We kindly ask you to carefully consider your purchase before placing an order.
3.2 Damaged or Defective Items
If you receive a damaged or defective item, please follow the instructions provided in section 2.2 above.
Our customer service team will guide you through the necessary steps to address the issue and
determine the appropriate resolution.
4. CONTACT US
If you have any questions or concerns regarding our refund and return policy, please contact our
customer service team at hello@fullyfyne.com. We are here to assist you and provide further
clarification if needed.
5. MODIFICATIONS TO THE POLICY
We reserve the right to modify or update this refund and return policy at any time without prior notice.
Any changes will be effective immediately upon posting on our website. We encourage you to review
this policy periodically to stay informed about any updates.
Please note that this refund and return policy applies only to purchases made directly from our e-
commerce website. If you have purchased our products through a third-party retailer, please refer to
their prospective refund and return policy.