Privacy policy

1. PRIVACY POLICY OVERVIEW

Fully Fyne is a distinguished brand operating an e-commerce website (https://www.fullyfyne.com/) based in the United States. Our core focus lies in the distribution of hair care, hair grooming, and related products. Adhering to the industry norms, we diligently collect data on our website. We prioritize the protection and privacy of our esteemed clientele. The subsequent policy provides an elaborate account of how customer data, encompassing buyers, visitors, members, and customers collectively referred to as "customers," is gathered, utilized, and disclosed to pertinent third parties. By publicly displaying this Privacy Policy on our website, we ensure accessibility to all customers, enabling them to acquaint themselves with our data collection practices.  

2. TYPE OF DATA THIS WEBSITE COLLECTS

Any data provided on the website by the user is collected in a professional manner. All information supplied for the purpose of shopping for our products will also be deemed to be data voluntarily shared by the user. Please note that we do not collect any payment-related data by ourselves and instead, third-party platforms are used to collect such data. Other than direct data collection the data will be also collected automatically. This type of data collection may include the user’s IP address, browser type, device, and OS type, access dates and times, and any pages viewed. Any information pertaining to interaction with the website (such as reviews, feedback, and comments posted) may also be collected. Furthermore, there is certain information collected automatically through cookies. 

2.1 Collection of Direct Information for Our Services

During product registration, purchase transactions, or communication with us, we will collect the information you provide. Through these interactions, you may supply us with the following details:

  1. First and last name
  2. Email address
  3. Phone number
  4. Shipping address
  5. ZIP/Postal code
  6. IP addresses and Device OS Type (Collected Automatically)
  7. Payment Information (Collected Through Automatic Gateways)

2.2 Payment and Automatic Information Collection

Currently, our customers have the option to make payments using various platforms, including but not limited to Apple Pay, Google Pay, PayPal, and major debit/credit cards. All payment transactions are processed by these payment gateways chosen by the buyer. Consequently, these payment processors assume responsibility for safeguarding and processing your payment information with utmost security, exclusively for the purpose of completing your product purchase. We retain the right to engage any available payment platform that handles your data solely for processing product purchases. To understand how they process, store, and share your data, we advise you to review the privacy policies of these payment platforms by visiting their respective websites.

3. USE OF COOKIES AND OUR COOKIES POLICY 

Cookies, which are small data files containing tracking identifiers, are sent by a hosting server or website to a browser for storage. Their purpose is to remember customers, retain their preferences, and compile aggregated statistics regarding customer activity. There are two types of cookies: "Session Cookies" and "Permanent Cookies". Session cookies remain in the customer's browser for the duration of their website visit and are removed when they leave the website. On the other hand, permanent cookies persist in the browser until they expire or are manually deleted by the customer. Permanent cookies store login information, previous search details, and information related to checkout and cart activities. Importantly, cookies do not contain any personally identifiable information about the customer.

Cookies provide insights into customer interactions with the website, including page views, hyperlink clicks, website access, duration of visit, and similar actions. This information enables us to track and comprehend customer activity patterns over time, thereby assisting us in enhancing our services. 

4. THIRD-PARTY LINKS 

Information may be shared with a third party to offer an enhanced service to the customers or for the purpose of targeted advertising. The website will not share, lease, or sell any customer information to a third party. The website may contain links to third-party websites that are not affiliated with us. Upon using these links to leave the website, any information given is not covered by this privacy policy, and the safety and privacy of any information given cannot be guaranteed. The customer is obligated to inform themselves of any policies pertaining to third-party websites. The website is not responsible for the privacy policies of third parties.

5. REASONS FOR CUSTOMER INFORMATION COLLECTION

The collection of customer information, unless otherwise specified, is carried out solely for internal purposes. These purposes include:

  1. Administering the services provided by the website, which involves informing customers about relevant information available on our website.
  2. Improving the functionality and quality of our website services.
  3. Contacting customers for research, product development, changes, and customer service purposes.
  4. Compiling anonymous statistical data and conducting internal or third-party analysis.
  5. Creating and managing customer accounts.
  6. Delivering targeted advertising, news, or promotional material from the website to customers.
  7. Facilitating communication between the website and customers.
  8. Sharing customer information with new partners in the event of selling, expanding, reducing, or acquiring new businesses and assets.
  9. Fulfilling and managing purchases, orders, payments, and other transactions related to the website.
  10. Enhancing the efficiency and operation of our website. 
  11. Notifying customers about updates on our website.
  12. Offering new products, services, and recommendations, and soliciting customer feedback.
  13. Preventing fraudulent transactions, monitoring theft, and safeguarding against criminal activities.
  14. Resolving disputes, troubleshooting problems, and addressing product and customer service requests.
  15. Please note that these reasons outline the primary objectives for collecting customer information and may not encompass all potential purposes.

5.1. Sharing of Information 

Information may be shared in certain instances where disclosure is necessary for our services. We do not sell customers’ information anyway. The sharing of information with the third-party services provider helps us use your information, as described above

6. PRIVACY RIGHTS UNDER CALIFORNIA CONSUMER PRIVACY ACT (CCPA) 

The California Consumer Privacy Act (CCPA) is legislation designed to safeguard the personal information of residents in the United States, particularly those residing in the state of California. This law offers additional protections and rights concerning the privacy of personal information for California residents. Our website does not sell personal information in exchange for monetary compensation. However, we may collaborate with certain partners and third parties and share personal information, unless otherwise stated in this Privacy Policy.

In accordance with CCPA, customers possess specific rights pertaining to the collection, storage, and sharing of their personal information. Customers can exercise these rights by contacting us via email at the provided address.

Under CCPA, customers have the following rights:

  1. a. The right to be informed about the types of personal information collected by our website.
  2. b. The right to know with whom we share their data.
  3. c. The right to request deletion of their data.
  4. d. The right to receive non-discriminatory services.

We are committed to addressing and honoring these rights, and customers are encouraged to reach out to us to exercise their CCPA rights as described above.

7. AGE LIMIT  

In compliance with the COPPA act, we are making this notice available that anyone under the age of 18 should not provide us with any data, specifically personal identifiable information in any way. Any such information unknowingly collected by our website will be deleted as soon as we become aware of it. The only way a minor under the age of 18 can use our website is if such a minor has his/her parent’s or guardian’s permission. Otherwise, anyone under the age of 18 should not provide us with any data, specifically personally identifiable information in any way. Any such information unknowingly collected by our website will be deleted as soon as we become aware of it.  

8. DATA PROTECTION PRACTICES

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or type of misuse by unauthorized parties.

9. MODIFICATIONS AND AMENDMENTS IN PRIVACY POLICY 

We reserve the right to modify this policy at any time and for any reason. These changes will appear as an update and will include the date of any changes. Any changes will be deemed valid and effective immediately upon the published update. No specific notice will be given to each individual customer, and each customer has waived any right to such notice. Customers are encouraged to review our website regularly in order to inform themselves of any changes to this policy. As such, customers are deemed to be informed of any changes by way of the update notice posted to the website at the time of any change. By continuing to use the website after the time of such published changes to the Privacy Policy, the customer is deemed to have accepted changes.

10. OPT-OUT RIGHT TO CUSTOMERS FROM NEWSLETTER AND E-MAIL LIST

We give all customers of our website the right to opt out of our newsletters, promotional, and commercial email lists by simply contacting us and letting us know. Moreover, the customer has also an option to opt-out by following the ‘unsubscribe’ link at the bottom of the commercial email and removing his or her email from our list. This step has been taken in compliance with the anti-spam laws and acts. Please note, we only send emails in order to send information, respond to inquiries, promote our website, and advertise our business. Requests to be deleted from email lists run by the website shall be completed upon a request submitted to our support department at hello@fullyfyne.com.